bs338's Commitment to Responsible Gaming
Stay within the limits of fun — bs338 gives you everything you need to play safely and healthily. For players aged 21 and above only.
Why Is Responsible Gaming Important?
Online betting and casino games can be a way to unwind and have fun — but that's only true when you're aware of your own limits. bs338 believes that an enjoyable experience and a safe experience can go hand in hand. That's why we're committed to ensuring a responsible gaming environment for every one of our users.
Betting is a form of entertainment, not a source of income. When it goes beyond casual fun and starts creating financial or emotional stress, seeking help is the solution — not a sign of weakness. bs338 is here to support you in making that decision.
For 21+ Only
All games and betting features at bs338 are available to persons aged 21 and above only. Age verification is mandatory during account registration. We have strict measures in place to prevent minors from accessing the gaming platform. If you have underage members in your household, please keep your account details out of their reach.
Know Yourself, Set Your Limits
A "healthy limit" is different for every player. For some, ৳500 a week is comfortable; for others it may be less or more. What matters is being honest with yourself about your budget, your time, and your state of mind. If you ever find yourself betting to chase losses — that's a warning sign.
Keep in Mind
Gambling/betting is never a guaranteed source of income. The outcome of every game depends on chance. Placing larger bets in an attempt to recover lost money generally makes the situation worse.
Is Betting Just Entertainment?
Yes — and that's exactly what it should be. Enjoy cricket, football, or slots on bs338's games and sports betting section with an entertainment mindset. If you win, that's a bonus; if you lose, that's the cost of entertainment — keeping this attitude means the game always stays fun.
If you ever feel that betting is having a negative impact on your daily life, relationships, or financial wellbeing, please use the tools below or contact our support team. bs338 values your wellbeing more than any win.
The Protection Tools at Your Disposal
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded. Requests to increase a limit take 24 hours to take effect — but requests to decrease a limit take effect immediately.
Time-Out Break
Take a temporary break — pause your account for anywhere from 24 hours to 30 days. During a time-out, you will not be able to log in, deposit, or place bets. It gives you a chance to clear your head and start fresh.
Self-Exclusion
If you feel betting is getting out of your control, choose a longer-term self-exclusion. Options are available from 3 months up to a permanent account closure. Making this decision takes courage.
Loss Limit
Decide in advance how much you are willing to lose within a given period. Once that limit is reached, no further bets can be placed — protecting you from larger losses.
Session Time Limit
Set a time limit for how long you play in one session. When the time is up, the system will automatically remind you and, if needed, end the session.
24/7 Support
Contact our support team any time, day or night — via live chat or email in Bengali and English. Don't wait to get help in an urgent situation.
Recognise the Warning Signs
If you notice any of the following signs in yourself, speak to bs338's support team or use our self-exclusion feature.
You keep betting to recover money you've lost — this habit, known as "chasing losses", is a clear warning sign.
You are lying to or hiding betting activity from family or friends.
When you try to stop betting, you experience restlessness, irritability, or sleep problems.
You are spending money on betting before covering essential expenses such as rent, food, or medical costs.
You are spending more time on online gaming by skipping work, studies, or family responsibilities.
You are betting with borrowed money or loans and are unable to repay them.
When you're not betting, you feel like you're missing something — you feel the urge to bet even without a specific reason.
How Does a Deposit Limit Work?
Setting a deposit limit at bs338 is straightforward. Go to your account settings and, under the "Responsible Gaming" section, set your maximum daily, weekly, or monthly deposit amount. Once the set limit is reached, no further deposits will be accepted for that period.
Important Information
- Decreasing a limit — takes effect immediately
- Increasing a limit — takes effect after a 24-hour cooling-off period
- Minimum deposit at bs338 is ৳300 (for all methods)
The Difference Between Time-Out and Self-Exclusion
A time-out is a temporary break — you can pause for 24 hours up to 30 days, after which your account is automatically reactivated. Self-exclusion is longer-term — options include 3 months, 6 months, 1 year, or permanent closure. While self-exclusion is active, you cannot reactivate your account on your own.
Protecting Your Family
If you have underage children or other family members at home who are not aware of online gambling, take some precautions:
- Never share your bs338 account password.
- Do not leave your device unattended while logged in.
- It is best not to save your account details in the browser.
- Consider using parental control software.
Asking for Help Is Not Weakness
Problem gambling is a mental health issue. Talking about it and asking for help takes courage. bs338's support team is always by your side — if you have a problem, contact us directly via live chat or at [email protected]. We provide assistance in both Bengali and English.
Get in Touch With Us
If you have any questions about responsible gaming or need assistance, our support team is ready 24 hours a day, 7 days a week.
Play Safe, Play Happy
Set your limits at bs338 and let entertainment stay entertainment. Log in to your account today and activate the responsible gaming tools.